Alternative Dispute Resolution
In accordance with Article 14 (1) of the ODR Regulation and Article 36 of the VSBG
The EU Commission provides a platform for out-of-court disputes. Consumers gives this the opportunity to clarify disputes related to their online booking initially out of the ordinary.
The dispute settlement platform can be found here: https://webgate.ec.europa.eu/odr.
The company does not participate in a dispute settlement procedure before a consumer sacking agency
Our e-Mail-adress: firstname.lastname@example.org